Wednesday, 26 March 2014

Dunelm Group PLC Annual Report KCQs
My KCQs followed from reading the annual report twice. You can find this report here:
If you follow my Blog there is a brief description of Dunelm, along with some interesting facts and information. You can find my blog here:

Dunelm Group PLC and their Annual Report for 2013 is simple, bright and positive. As the second cover page so confidently states “Welcome to the UK’s number one homewares retailer”, I can’t help but feel relaxed by the homey backgrounds and neutral colours which flow throughout. Page 1 hits you with the year’s highlights which seem pretty impressive, as one of the first thing I learnt about accounting is that a good cash flow is what everyone wants. Dunelms last financial year appears to be their biggest yet after what appears to be an extremely successful boom in its previous 4 financial years. Now, as many of my peers have found, these 100 page plus documents seem like they’re just filled with gobbledigook. From my own perspective I found it difficult to sit down and read through the whole thing, but as dicussed in the chapter 3 reading, I found it quite easy to relate the report to a living breathing person. 
Now if Dunelm was a person and the report was my link to meeting them, I’d be making sure I got on their bandwagon ASAP. The key direction I picked up from the report was that, after a few successful years, Dunelm has been able to progress to a point where it can now focus on expansion of its facilities (superstores) and development of its infrastructure. It was relatively easy to find their continuing strategic priorities, which are:
-          Develop our specialist proposition
-          Expand our Store Portfolio
-          Grow multi-channel
-          Develop and exploit our infrastructure.
To be slightly ego-damagingly honest I didn’t fully understand how all of those goals will help make more money for the company. However after reading through the section on key risks and uncertainties, I feel a little more at ease for myself and for Dunelm as well. It appears that there is an increase in the market for Dunelm’s home-ware products (this is something I’m looking into as further research for this company), hence the growth in Dunelm’s profits. Dunelm is currently rolling out upgrades to their customer service infrastructure and mainly their online shopping and home-ware planning services. These all seemed like long-term projects that Dunelm felt comfortable investing in. Like for example I know that my own company Herron Todd White is rolling out a new operating system within our company which will affect everything from mail to calendars to reports etc. and this is a three year-long project.
The CSR section of the report, which I thought was a very important section, was probably the most interesting part for me. From customers, to colleagues and through the range to the environment, eliminating risk seemed to be another key area of focus for Dunelm in 2013.
As they are a British based company I don’t really hear much about them aside from the web. Although I am keen on geography and it does strike me to how big this company really is in the UK (as per the map on page 3). Mind you, I’m a sucker for the awesome facts and fantastic figures which these financial statements spam at you in pretty colours and pictures. Overall the report was concise, easy to understand and really relays the good news of Dunelms success over the last financial year.

Identify areas of your firm's financial statements you are having difficulty understanding:
-          I don’t really understand the Financial and Treasury Goals
-          I also struggled with all the terminology like “specialist proposition”.
-          There wasn’t much else I didn’t understand! A lot of clarification was found in the accounting policies.
Areas of its business that seem most important or critical to you?
-          I think Dunelm’s business model shows the 4 key areas for the company: Develop, Buy, Ship and Sell.
-          A key strength of the business is its cash generation and zero debt.
-          As outlined by a graph from a survey, customers found that the range of home-wares and their affordability was a key driver in sales.
What key challenges does the firm appears to be facing?
-          Dunelm’s key challenges appear to be Risk and Expansion.
-          Risk is present in their company via market fluctuations, competitors and especially OHS.
-          Failure to maintain competitiveness could result in losses.
-          If the specialist proposition fails there is a risk that consumers could lose faith in the brand.
How successful does your company appear to be in meeting these challenges?
-          The most obvious gauge of Dunelm’s success it’s continuous growth and profit.
-          With even more expansion plans and development for the future, Dunelm appears to be quite successful so far in maintaining its foothold as the UK’s number 1 home-ware retailer.

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